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Case Management

What is Case Management?

Whenever an individual or family comes to Ritter Center for support, we take a holistic approach to their needs. What is the status of their overall health? Do they need assistance with increasing their income? Do they have access to nutritious food? Are they precariously housed or experiencing unsheltered homelessness? What services can we provide? What services can other agencies provide? Whenever someone needs services beyond the scope of what we offer, we act as their advocate and follow their progress.

We take an active, long-term interest in our clients, as well as addressing their immediate needs. We strive to serve anyone in need of case management in Marin County. Our case managers meet with people via appointment or drop-in. 

Case Management Services

Homelessness Prevention and Rapid Re-Housing

The vast majority of homeless individuals and families fall into homelessness after an economic or health crisis. Ritter Center can help prevent individuals and families from becoming homeless due to non-payment of rent and can also help those who are experiencing homelessness to be quickly re-housed and stabilized. This program provides a variety of services including rental assistance, security or utility deposits, utility payments and moving assistance. Our Homelessness Prevention and Rapid Re-Housing services are funded by both federal and local governments, and they enable Ritter Center to offer financial assistance and housing stabilization services for qualified individuals and families.

Representative Payee Services

For some of our clients, managing day-to-day finances can be a real challenge. Social Security requires that some recipients engage a payee to help manage their income. In those situations, our Case Management team is available to help people budget their fixed income and ensure that all of their bills, such as rent and utilities, are paid on time. Representative Payee participants are given weekly spending money to ensure that their fixed income lasts the whole month.

Custody to Community

We work with individuals incarcerated in the local county jail who are about to be released. Ritter Center helps connect them to medical care, substance use treatment, and shelter/housing resources to successfully reintegrate back into the community.

Housing First

Ritter Center’s Housing First Program helps individuals who are chronically homeless and takes referrals directly from Marin County’s Coordinated Entry System.

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