Ritter Center Update: Our Services & Hours of Operation During COVID-19
These are challenging days for everyone. Ritter Center continues to be committed to providing primary healthcare and social services for those in need in our community. As an Essential Business defined by the local Shelter in Place directive, Ritter Center is open on a limited schedule for essential services from Wednesday, March 25th.
Our schedule is as follows:
Mondays, Wednesdays, Fridays
10am-12:30pm and 1pm-3pm
We sincerely apologize for not being able to meet the needs of every resident at this time but are working hard to expand our efforts as we know many have been financially devastated by COVID-19.
Food Pantry
Our supplemental food pantry will be providing preassembled pantry bags. See the link below for our new pantry guidelines:
Whole Person Care Program
Due to the response to the Co-VID protocols and limited Ritter hours, our Whole Person Care team will now be conducting telephone check-in calls for those individuals enrolled with Whole Person Care. The WPC team remains committed to providing assistance to individuals in much the same way that are provided in person, but which will be now done over the phone due to the new safety protocols. Should you have any questions or concerns during this time please reach out to our Whole Person Care team lead- Michael Beyer at 415-720-3500 or [email protected] .
Safe Harbor Program
Similarly, contact with Safe Harbor participants and collaborating marinas and agencies will be limited to telephone. Work that is currently in-progress to have an individual on a marina slip will be postponed at this time, in consideration for the safety and wellness of the community. For further questions, please contact Whole Person Care lead Michael Beyer at 415-720-3500 or [email protected]
Care Management Services
The Ritter Center Case Management department is operating with a new workflow and limited on-campus services, all of which are aimed to keep our clients and staff safe so we can continue to provide our community with excellent health care during this public health emergency.
We request non-urgent matters that can be addressed via phone visits please call the Case Management Department at 415-457-8182 x130
Our Case Management department is committed to providing financial assistance to households in need during these challenging times. We are experiencing a higher than normal volume of requests for assistance and are taking names for our financial assistance waitlist. You can call the department anytime at 415-457-8182 x130 and leave a voicemail, which will be addressed with a return call as soon as possible.
For more information and updates on the County Emergency Rental Assistance Program, please visit the following link:
County of Marin Emergency Rental Assistance Program
Health Center
The Ritter Health Center will be opening with a new workflow and limited on-campus services, all of which are aimed to keep our clients and staff safe so we can continue to provide our community with excellent health care during this public health emergency.
All non-urgent matters will be addressed with phone visits, all non-urgent labs and preventive health screenings will be postponed until the shelter in place order is lifted, and all appropriate medications will be refilled no questions asked until the shelter in place order is lifted as well.
Telehealth services will be provided Monday through Friday and on-campus services will be continuing in a limited capacity with an urgent care model on Mondays, Wednesdays, and Fridays from 10am to 3pm with a half-hour lunch break from 12:30 to 1:00pm.
You can call the clinic anytime at 415-457-8182 x111 and leave a voicemail for non-urgent matters, which will be addressed with a return call as soon as possible. For urgent matters outside of our regular business hours there is an option in the clinic voicemail to page an on-call provider.
Please request medication refills by calling your pharmacy. As always, if you or someone you know is experiencing a medical emergency call 911 or go to the nearest emergency room.
Behavioral Health Services
The Ritter Center Counseling and Assessment Department is currently continuing to provide psychotherapy by phone and clients may reach their psychologist via the Ritter Center phone numbers, please see the names and contact information here:
- Dr. Greg Alter, Ph.D.: (415) 457-8182 x132
- Dr. Imme Staeffler, Psy.D.: (415) 457-8182 x204
Ritter Center continues to accept new clients for adult psychotherapy who have MediCal insurance, and if interested, please call Dr. Imme Staeffler, Psy.D. at the above phone number to discuss your needs and goals.
As always, in case of an emergency please call 911 as Ritter Center is not a mental health crisis responder.
Community Resources
IMMIGRANTS – KNOW YOUR RIGHTS IMMIGRANTE – CONOCE TUS DERECHOS
Donate
If you are able, please consider making a donation to support our work. Your donations will help low-income and no-income Marin neighbors stay safe and sheltered during COVID-19.
In-Kind Donations
Ritter Center is also accepting donations of critical supplies for our frontline care providers, including protective equipment and sanitizing items. Please contact Anna at [email protected] or by calling (415) 457-8182 x206.
Please continue checking our website for updates. Thanks for understanding and stay safe.
